black metal framed glass top table

S+CARE™ — SIGNEDECO CARE SYSTEM

S+CARE™ — OUR AFTERCARE SYSTEM

Calm, structured support long after handover.

Renovation doesn’t end when the keys are returned.
A home continues to settle, breathe, and adjust — and so does our responsibility.

S+CARE™ is Signdeco’s structured aftercare system, created to give you clarity, confidence, and long-term support once your renovation is complete.

Calm. Predictable. Founder-led.

Why S+CARE™ Exists

A well-designed space should feel good for years — not just on handover day.

S+CARE™ ensures that:

  • your home settles correctly

  • workmanship remains stable

  • small adjustments are handled smoothly

  • your renovation experience stays stress-free

  • your long-term comfort is protected

This isn’t reactive customer service.
It’s a professional care system — designed with intention.

The S+CARE™ Timeline

We support you through three simple, structured checkpoints.

30-Day Check — Stabilisation Phase

Your home begins settling into real-life use.
We check for:

  • settlement lines

  • minor paint touch-ups

  • silicone adjustments

  • early moisture signs

  • cabinet alignment

90-Day Check — Usage Phase

After everyday use, materials reveal their natural behaviour.
We check for:

  • hinge and runner tension

  • loose fittings

  • silicone performance

  • grout/tile settling

  • bathroom waterproofing behaviour

12–18 Month Review — Integrity Phase

A final long-term performance review.
We check for:

  • waterproofing integrity

  • carpentry stability

  • electrical point safety

  • hollow tiles

  • moisture behaviour over time

You don’t need to track these dates —
we’ll contact you at each stage.

What S+CARE™ Covers

We support all workmanship-related items, including:

  • cabinet alignment

  • paint corrections

  • silicone shrinkage

  • settlement cracks

  • loose fittings

  • waterproofing defects (within warranty terms)

If it’s our workmanship, we fix it — calmly and responsibly.

What S+CARE™ Doesn’t Cover

To keep everything clear and fair, these items fall outside the warranty:

  • scratches, stains, or impact damage

  • wear & tear from daily use

  • water damage from appliances

  • damage caused by third-party contractors

  • natural wood expansion

  • chemical-related discoloration

If you’re unsure, just send us a photo — we’ll guide you.

How to Request S+CARE™ Support

Simply send:

  • a photo

  • a short description

  • where it happens

  • when it started

WhatsApp: 019 255 9239
Email: hello@signdeco.my

This helps us diagnose and respond quickly.

Our Response Flow

Every request follows a calm, predictable sequence:

  1. We acknowledge

  2. We assess

  3. We classify the issue

  4. We schedule the right subcontractor

  5. We confirm completion

Clear, steady support — never chaotic.

A Home Built With Integrity Deserves Care With Intent

S+CARE™ reflects our philosophy:

Design with intent. Build with integrity. Support with sincerity.

Your renovation may be complete,
but your relationship with us is not.

We’re here — quietly, responsibly, and intentionally —
to ensure your home continues to feel good, function well,
and age gracefully over time.